Upcoming Courses

 

 

Education + Training Skills (ETS) is a leading, highly successful independent work based learning provider delivering Continuous Development Courses across Cornwall, Devon and Somerset. Our courses and programs are designed to produce results.  So if you are looking to up skill your staff members or change careers, we are here to help.   
ETS is pleased to offer the most popular courses on the schedule below:
 
INTERMEDIATE WORD 2010 COURSE – Monday 17th September 2012 
Price – £125 + VAT Venue – ETS House, Exeter 
At the end of the one day course delegates will be able to create more complex and professional looking documents containing paragraph and page formatting, work with long documents and insert Tables.
PERFORMANCE APPRAISALS COURSE– Thursday 4th October 2012
Price – £125 + VAT Venue – ETS House, Exeter
This course one day will provide participants with sufficient knowledge and skills to be able to introduce or implement effective performance appraisal interviews.
MEETINGS AND MINUTE TAKING COURSE – Thursday 11th October 2012
Price – £75 + VAT   Venue – ETS House, Exeter
This half day course will allow participants to develop effective Minute Taking skills to enhance their working practices.
RECRUITMENT, SELECTION AND INTERVIEWING SKILLS COURSE-
Friday 12th October 2012
Price - £125 +VAT Venue – ETS House, Exeter 
This one day course aims to provide candidates with the knowledge of how to plan, prepare and undertake an interview through a systematic approach. Candidates will be encouraged to practice what they have learnt, throughout the session.
TEAM LEADERSHIP SKILLS COURSE– Wednesday 31st October 2012 
Price – £125 + VAT Venue – ETS House, Exeter
This one-day programme has been designed specifically for the team leader who has to manage people whilst still working as part of the team. Introducing the key skills necessary for organising and directing work effort.
REPORT WRITING COURSE – Thursday 15th November 2012
Price – £75 + VAT   Venue – ETS House, Exeter
This half day course will allow participants to develop effective report writing skills, which will enhance their working practices.
EXCEPTIONAL CUSTOMER SERVICE AND TELEPHONE TECHNIQUES COURSE–  
Friday 23rd November 2012
Price – £125 + VAT Venue – ETS House, Exeter
At the end of the one day course delegates will be able to understand the skills, knowledge and attitude required to provide exception customer service.
TRAIN THE TRAINER COURSE– Friday 30th November 2012
Price – £125 + VAT Venue – ETS House, Truro
This one day course will equip delegates with the necessary skills to perform accurate planning techniques when coaching others.

 

To request more information or a booking form please contact Vilija on 01392 445444 or email on vilija@etsgroup.co.uk

 

 

 

 

 

ETS judged as 'Outstanding' by Ofsted

ETS was inspected by Ofsted during the week 25 to 29 June 2012. The team of eight inspectors looked at all areas of our provision and judged the 'Overall Effectiveness of Provision' to be 'Outstanding' - to find out more please click here

 

ETS maintains Customer Service Excellence Award

ETS was awarded three additional compliance plus areas, giving the organisation an unprecedented seven compliance plus areas - to find out more please click here. 

 

 

 

 

AGE Grant Revised 
The government has announced revisions to the Apprenticeship Grant for Employers (AGE) - to find out more please click here.
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